Privacy Policy

Introduction

FlowChat is a product of Agentic AI Automations, Pune, India. This Privacy Policy explains how we collect, use, and protect your information.

Last Updated: August 2026.

Facebook Login Data

When you choose to sign in using Facebook Login, FlowChat may receive information that you authorize Facebook to provide, such as your public profile information and email address, depending on the permissions granted.

We use this information to authenticate your account, provide and operate the FlowChat service, and improve the user experience. We do not sell your personal information.

When you log in with Facebook, we may request the following permissions:

public_profile — your name and profile picture, used to create and identify your FlowChat account
email — used for account login, verification, and support communication

This data is stored securely on our servers, encrypted in transit and at rest, and is never sold. It is shared only with Meta (to authenticate your login) and OpenAI (to power AI auto-reply features on your own messages). You can request access, correction, or deletion of this data at any time — see our Data Deletion page.

Information We Collect

Facebook public_profile (name, profile picture)
Email address
WhatsApp Business account data
Contact lists
Message history
Campaign data
Automation flows
Usage data
Device information
Payment information

How We Use Information

To provide CRM services
To send campaigns
To power AI auto-replies
To process payments
To improve the product

Third Party Services

Meta WhatsApp Business API
Google OAuth
Cashfree / Razorpay
OpenAI / GPT

Data Storage and Security

Data is stored on secure servers and is encrypted in transit and at rest.

User Rights

You have the right to access, delete, and export your data, and to opt out of communications.

Cookies Policy

We use cookies for session management and analytics.

Children's Privacy

Our service is intended for users aged 13 and above only.

Changes to Policy

Users will be notified of any changes to this policy via email.

Contact Information

Email: admin@agenticaiautomations.com

Agentic AI Automations, Pune, India

Governing Law

This policy is governed by the laws of India, including the IT Act, 2000.